Getting Started Guide of tag L
This document details the step-by-step instructions about how to set up the truvami tag L.
Versions: 1.0.0
Date: 2024-06-20
Getting Started
1. Charge the truvami® tag L
The tag L can be charged with a standard USB-C cable.
2. Hold a magnet to the top of the device to activate the tracker
Hold it for 10 seconds. Upon successful activation, you should hear a melody.
3. Click on the activation link that you have received by email
it will take you to the https://dashboard.truvami.com page where you can set your password
Troubleshooting
In the event that the device fails to join, consider the following list of workarounds:
1. Check your LoRaWAN coverage.
If applicable, plug in your LoRaWAN Gateway. In case you have your own network server, check on there if data is coming through.
2. Check if battery is fully charged:
Try charging it with a standard USB-C cable and try again from step 2.
Support
For support, please submit a ticket. We will provide support as promptly as possible.
For questions, please write an email to [email protected]