Getting Started Guide of tag S

This document details the step-by-step instructions about how to set up the truvami tag S.

Versions: 1.0.1
Date: 2024-09-22

1. Charge the truvami® tag S

The tag S can be charged with a standard USB-C cable.

2. Press the press the button in the center to activate the tracker

Hold it for 10 seconds. Once the amber-colored LED blinks, the tracker has been successfully activated.

3. Click on the activation link that you have received by email

It will take you to the https://dashboard.truvami.com page where you can set your password.

Troubleshooting

In the event that the device fails to join, consider the following list of workarounds:

1. Check your LoRaWAN coverage.

If applicable, plug in your LoRaWAN Gateway. In case you have your own network server, check on there if data is coming through.

2. Check if battery is fully charged:

Try charging it with a standard USB-C cable and try again from step 2.

3. Submit a ticket to the truvami team, and we will provide support as promptly as possible.

In order to do so, write an email to our technical support team: [email protected]